Alexander Torres

IT Service

IT Specialist

Technical Support Specialist

Electrical Engineer

Desktop Support Specialist

Alexander Torres

IT Service

IT Specialist

Technical Support Specialist

Electrical Engineer

Desktop Support Specialist

About Me

Hello my name is Alexander Torres.

  • Age 33
  • Residence Puerto Rico
  • Certified Yes
  • Address San Juan, PR
My Services
Computer Repair

Diagnosing hardware and software issues, performing upgrades, and ensuring optimal performance, helping clients maintain their devices and resolve technical problems.

Backup Services

Ensure data integrity and security by creating images and managing backup systems. Restore data when needed, prevent data loss ensuring that vital information remains accessible and secure.

WordPress Development

WordPress development services improve business websites.

Cyber Security

Blue team member ready to provide best ideas to create a safe enviroment.

Office 365

Diagnose and resolve issues related to Microsoft 365 applications and services. This includes troubleshooting software problems, managing user accounts, optimizing performance, and ensuring data security.

Cloud

Managing user accounts on active directory, setting up users to login on private domain servers, changing passwords and helping end-user remotely.

Fun Facts
Closed 50 Tickets in a single day
Computer Repair Professional
Arduino Coding Enthusiasts
Enjoys Helping People
Experience
IT Specialist
2024 - Present
IT Specialist

Provide remote assistance and maintenance to end users, managing Office 365 tenant accounts and passwords. Offer support for applications and ensure remote server backups completed.

IT Service II
2023 - 2024
IT Service II
Computerlink

Managed IT tickets, performing hardware repairs, containing malware, implementing data protection, providing technical support, and ensuring compliance with security protocols.

IT Technician
2019 - 2022
IT Technician
Colegio Universitario de San Juan

Provided on-site tech support, resolved hardware, network, and software issues, managed network configurations, maintained lab equipment, handled user accounts, and provided support for college students.

Electronics Repair Engineer
2016 - 2019
Electronics Repair Engineer
Phonefix Hatorey

Provided on-site electronic repairs, specializing in SMD soldering, iPad glass repair, tv and computer maintenance. Skilled in diagnosing hardware issues at component level and cellphone repair.

Technician
2013-2016
Technician
China Rey Industrial

Developed a database with Peachtree, specialized in system re-imaging, installed P2P networks, and enhanced security with CCTV and remote monitoring setups.

Education
Colegio Universitario De San Juan
2017 - 2020
Colegio Universitario De San Juan
San Juan, PR

Cumlaude, Electronics Engineering

Certificate
Dewey University
2009 - 2013
Dewey University
San Juan, PR

Electrical Engineering Technology in Computers

Certificate
Certifications
Comptia A+
2024-2027
Comptia A+
www.comptia.org
Certificate
Comptia Network+
2024-2027
Comptia Network+
www.comptia.org
Certificate
Comptia Security+
2024-2027
Comptia Security+
www.comptia.org
Certificate
Skills
System
  • Windows
    100%
  • MacOS
    100%
  • Linux
    95%
  • MS-DOS
    95%
Knowledge
  • Microsoft Office Business 365
  • Service Desk
  • Remote Assistance
  • Veeam Data Platform
  • Fortinet / Aruba Switches
  • Remote Desktop Maintenance
  • HTML, CSS, jQuery
  • Search engine marketing
Core-Skills
  • Customer Service
  • Trouble Shooting
  • Computer Repair
  • Documentation
Languages
  • English
  • Spanish

Works:

Blog
April 28, 2020 Creativity Is More Than

Ex audire suavitate has, ei quodsi tacimates sapientem sed, pri zril ubique ut. Te cule tation munere noluisse. Enim torquatos…

May 10, 2016 Bajo Mantenimiento

Debido a una migraciĆ³n de datos desafor

Get in Touch
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